Trade Information

Clear and transparent B2B trading terms for hassle‑free cooperation.

💳 Payment Terms

Bank Transfer (T/T)

Standard: 30% deposit upon Proforma Invoice confirmation, 70% balance against copy of Bill of Lading (B/L).

For small orders / samples: 100% in advance via T/T or PayPal.

Bank charges: Each party bears its own bank fees.

Currency & exchange rate (fixed at PI issuance): All quotations and invoices are in USD. The exchange rate for conversion from another currency is fixed at the selling exchange rate of the Bank of China on the date of PI issuance. If the selling exchange rate on the balance payment date fluctuates by more than 3%, the outstanding balance shall be adjusted accordingly.

Overdue balance payment: If the buyer wrongfully withholds the balance payment for more than 15 days after receiving compliant goods, late payment interest (0.03% per day) applies, and any exchange rate loss caused by the delay shall also be borne by the buyer.

Bank account details: Provided exclusively on the Proforma Invoice (PI) sent from sales@kairuitrade.com. Each PI bears our electronic company seal. You can verify the authenticity of the electronic seal via our official website www.kairuitrade.com/pi-verify. Before making any payment, the buyer must complete the verification and keep a screenshot as proof; otherwise, any payment risk shall be borne by the buyer.

Letter of Credit (L/C)

Irrevocable L/C at sight is accepted for regular bulk orders. L/C must be confirmed by a prime bank acceptable to us. All bank charges outside China are for the buyer's account.

PayPal (Samples / Small Amounts)

For sample value under USD 500, we accept PayPal. Buyer covers all transaction fees (approx. 2.9% + USD 0.30 per transaction).

Security & Communication

Our only official communication channels: email: sales@kairuitrade.com. We never request payment to an account different from the one on the signed PI. If you receive any suspicious request, verify with us immediately.

📦 Minimum Order Quantity (MOQ)

Product TypeNeutral PackingCustom Printing (OEM)
Baby Diapers / Pull-Up Pants, Sanitary Napkins / Period Pants, Adult Diapers / Underpads, Baby Wipes
Neutral packing: 200–500 cartons per size (negotiable); Custom printing (OEM): 1×20GP (≈ 800–1,200 cartons)
Flexible MOQ: Stock for neutral packing in warehouse. Small test orders welcome.

⏱️ Delivery Time & Logistics Reference

All delivery dates are estimates. If we foresee a delay, we will send written notice via both email and WhatsApp. Delay liability: caused by our own production error – refund deposit plus compensation up to 15% of order value; caused by force majeure – refund deposit only.

Container reference (20GP ≈ 28 CBM): 800–1,200 cartons of diapers.

Estimated sea transit (from Xiamen/Quanzhou ports):

🚢 Incoterms & Shipping

Preferred Terms

FOB Xiamen (most common). FOB Quanzhou also available. CIF, CFR, EXW available upon request.

Packaging & Labeling

⚠️ Force Majeure

Force majeure includes war, pandemic, port strike, government prohibitions, natural disasters, etc. The affected party must notify the other in writing within 7 days. If force majeure continues for more than 30 days, either party may terminate. In such case, we refund the deposit for the undelivered portion after deducting costs of already produced goods and non‑recoverable expenses.

📄 Customs Documents

🔍 Quality Control & Inspection

Incoming material, in‑process, and pre‑shipment checks. Third‑party inspection (SGS, etc.) at buyer's cost.

Certificates: ISO 9001:2015, CE, FDA (held by partner factory Quanzhou Xingang Hygiene Products Co., Ltd.). We are the authorized exporter.

🧪 Sample Policy

📝 Order Procedure & OEM Requirements

  1. Inquiry & discussion.
  2. Quotation & PI.
  3. For OEM: Buyer signs Specification & Artwork Confirmation Sheet.
  4. IP Authorization: Buyer must provide written IP authorization within 3 working days after PI signing. Delay may result in penalty and possible order termination.
  5. Sample approval (if needed).
  6. Deposit payment (30% T/T).
  7. Production & QC.
  8. Balance payment (70% against B/L).
  9. Shipping & documents.

🔧 Warranty & After‑sales

Manufacturing defects: replacement or credit note within 30 days. Claim procedure: visible defects notify within 7 days; non‑observable defects notify within 30 days with a test report from SGS Quanzhou Branch or local inspection bureau.

Valid claim: replacement or credit note for defective product value only. No reimbursement for freight, customs fees, or consequential damages.

⚖️ Dispute Resolution

Friendly negotiation first – 30 days. If unresolved, the dispute shall be submitted to the Quanzhou International Trade Arbitration Commission for arbitration. The arbitration language shall be both Chinese and English. The losing party shall bear 70% of the arbitration fees and translation costs, and shall bear 100% of the legal fees.

Contract Formalities – Core Terms Confirmation

Each Proforma Invoice (PI) will contain a separate “Core Terms Confirmation” section. The buyer must sign or stamp the confirmation to explicitly acknowledge that they have read, understood, and agreed to key clauses (delay liability, inspection rules, arbitration, force majeure). Without such signed confirmation, the PI may be considered invalid.

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